About Noesis Strategic Institute

murtaza-versiThe term noesis is derived from Greek term 'noein' which means to perceive. Therefore, Noesis is the psychological result of perception, learning and reasoning. Noesis, therefore, fits perfectly with the concept of Customer Service.

To ensure quality tested and proven product is offered to our customers, NTI is affiliated with Service Quality Institute of USA, the Global leaders in Customer Service with over 35 years of excellence in helping organizations keep customers, build market shares and improve performance of the entire workforce through a proven technology so they develop a culture of delivering superior Customer Service under the Worldwide known Customer Service Guru, author and public speaker, John Tschohl.

To ensure the quality of service is not compromised, Murtaza Versi underwent an intensive Training in the USA conducted by the Guru, John Tschohl.

Noesis Training Institute is pleased to offer services to organizations whose strategy is Customer Service by Changing your Outlook!!

Testimonials

  • standard-chartered

    Standard Chartered Bank

    I have noticed a positive difference within my team having undergone the training on ‘Positive Attitude and Time Management'.

  • bensol-information

    Benson Information Limited

    It not only motivated the staff and Management but also created change in attitude within BIL

  • cf-union

    CF Union Bank Limited

    The contents of the program and your method of interactive teaching were excellent and we could observe now the positive change in our staff approach to handing customers.

  • igroup

    I Group Ltd

    What I have noticed is that most of the staff have slotted using the techniques or at least straight away realize when they are doing something wrong.

  • paradise-holiday

    Paradise Holiday Resort

    He demonstrated a lot of concern for building A FIVE STAR SERVICE IN THREE STAR HOTEL; where he contributed in revealing the weaknesses and celebrating the Strengths.