empowerment a way of life2 book
Author: John Tschohl
ISBN: 0-9826369-0-3
Empowerment: A Way of Life is a 2 session program of 2-3 hours
each that create a game changing practice. Empowerment is not
about breaking the rules but bending them to keep the customer
over happy.
Empowerment is not just a set of rules--it's a way of life.









